SAP WalkMe: Achieving Instant Digital Adoption and ROI
The Issue: The Gap in Digital Use
Businesses invest substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a efficient implementation. However, complexity, regular changes, and limited direction often result in a "productivity gap":
- Employee Struggles: Employees have trouble to navigate new SAP screens or complete advanced transactions, leading to confusion and increased use on support teams.
- Process Deviation: Users ignore standard SAP processes, which results in data quality issues, policy breaches, and productivity loss.
- Training Attrition: Manual-based instruction is quickly forgotten, leaving staff unsupported when they are working.
- Underutilised Investment: The full value of the SAP system is not realised, as most users access only a fraction of its features.
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The Answer: Contextual Help with SAP WalkMe
The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, bridges the usage barrier. It overlays your SAP systems to deliver real-time assistance exactly when needed.
By deploying WalkMe with SAP, your clients can ensure every team member, regardless of experience level, can complete tasks efficiently from the outset.